Contact US

Regional Offices

Charleston, South Carolina

World Headquarters
65 Fairchild Street
Charleston, SC 29492

Phone: 1.800.443.9441, toll-free
Phone: 001.843.216.6200, international
Fax: 1.843.216.6100

Austin, Texas

11501 Domain Drive, Suite 200
Austin, TX 78758

Bedford, New Hampshire

6 Bedford Farms Drive
Bedford, NH 03110

Phone: 1.603.310.4100

Plano, Texas

6111 West Plano Parkway, Suite 1000YC
Plano, TX 75093

Phone: 1.800.443.9441

St. Paul, Minnesota

370 Wabasha St N, Suite 1300
St. Paul, MN 55102

Phone: 1.800.443.9441

Products and Services

Phone

1.800.443.9441

Fax

1.843.216.6111

Request information about Blackbaud's Solutions.

Chat with us

Request information about Blackbaud's Conference, bbcon®

conference@blackbaud.com

Contact Customer Service about Billing

1.800.468.8996 option 4, sub-option 2
Billing FAQs 

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

 

If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance.

Check Status of Solutions

Blackbaud Status Page

Hours of Operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays

Data Rights

View here

Training

Request information for Blackbaud University training options

Email traininghelp@blackbaud.com or chat with us.

 

Blackbaud Forms

Phone

1.866.422.3676

Fax

1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards

forms@blackbaud.com

Documentation

Submit feedback about user guides and help files

documentationcomments@blackbaud.com

Purchase a printed manual

manualrequest@blackbaud.com

Website feedback

Submit feedback about our website

Take our website survey 

Review our privacy policy

Regional Offices

Charleston, South Carolina

World Headquarters
65 Fairchild Street
Charleston, SC 29492

Phone: 1.800.443.9441, toll-free
Phone: 001.843.216.6200, international
Fax: 1.843.216.6100

Austin, Texas

11501 Domain Drive, Suite 200
Austin, TX 78758

Bedford, New Hampshire

6 Bedford Farms Drive
Bedford, NH 03110

Phone: 1.603.310.4100

Plano, Texas

6111 West Plano Parkway, Suite 1000YC
Plano, TX 75093

Phone: 1.800.443.9441

St. Paul, Minnesota

370 Wabasha St N, Suite 1300
St. Paul, MN 55102

Phone: 1.800.443.9441

Products and Services

Phone

1.800.443.9441

Fax

1.843.216.6111

Request information about Blackbaud's Solutions.

Chat with us

Request information about Blackbaud's Conference, bbcon®

conference@blackbaud.com

Contact Customer Service about Billing

1.800.468.8996 option 4, sub-option 2
Billing FAQs 

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

 

If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance.

Check Status of Solutions

Blackbaud Status Page

Hours of Operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays

Data Rights

View here

Training

Request information for Blackbaud University training options

Email traininghelp@blackbaud.com or chat with us.

 

Blackbaud Forms

Phone

1.866.422.3676

Fax

1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards

forms@blackbaud.com

Documentation

Submit feedback about user guides and help files

documentationcomments@blackbaud.com

Purchase a printed manual

manualrequest@blackbaud.com

Website feedback

Submit feedback about our website

Take our website survey 

Review our privacy policy

Regional Offices

Charleston, South Carolina

World Headquarters
65 Fairchild Street
Charleston, SC 29492

Phone: 1.800.443.9441, toll-free
Phone: 001.843.216.6200, international
Fax: 1.843.216.6100

Austin, Texas

11501 Domain Drive, Suite 200
Austin, TX 78758

Bedford, New Hampshire

6 Bedford Farms Drive
Bedford, NH 03110

Phone: 1.603.310.4100

Plano, Texas

6111 West Plano Parkway, Suite 1000YC
Plano, TX 75093

Phone: 1.800.443.9441

St. Paul, Minnesota

370 Wabasha St N, Suite 1300
St. Paul, MN 55102

Phone: 1.800.443.9441

Products and Services

Phone

1.800.443.9441

Fax

1.843.216.6111

Request information about Blackbaud's Solutions.

Chat with us

Request information about Blackbaud's Conference, bbcon®

conference@blackbaud.com

Contact Customer Service about Billing

1.800.468.8996 option 4, sub-option 2
Billing FAQs 

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

 

If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance.

Check Status of Solutions

Blackbaud Status Page

Hours of Operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays

Data Rights

View here

Training

Request information for Blackbaud University training options

Email traininghelp@blackbaud.com or chat with us.

 

Blackbaud Forms

Phone

1.866.422.3676

Fax

1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards

forms@blackbaud.com

Documentation

Submit feedback about user guides and help files

documentationcomments@blackbaud.com

Purchase a printed manual

manualrequest@blackbaud.com

Website feedback

Submit feedback about our website

Take our website survey 

Review our privacy policy